Telecommunications
In a highly competitive market, every customer interaction counts and successful companies understand the need to have professional representatives that will provide customer satisfaction and a positive experience. Vixicom offers our clients the skills needed to create customer satisfaction, loyalty, and increase in revenue.
Services we provide in this industry include:
- Customer Care
- Surveys
- Technical Support
- Pre-Paid and Post-Paid Ordering and Activation
- Inbound and Outbound Sales
- Data Entry
We recruit and train representatives to be able to interact and service each individual with professionalism and the knowledge needed for the customer to have a positive experience, as a result, which creates brand loyalty.