Customer Care

Vixicom’s vision for a good customer care program is understanding that every client is different and that those differences are an integral part of a company’s value proposition.

We offer expert care, and quick response and resolution,  adding value to the brand.

Our representatives interact with your customers on a personal, professional and productive level. Not only do they possess product and company knowledge but they have a unique understanding of people which enables them to intuitively care for your customers.

Every agent is based in our state-of-the-art call center and participates in extensive training on your products, services and company. This allows us to deliver a higher level of care for every contact.

Our commitment to our clients goes hand-in-hand with our commitment to their customers.

Our combination of people, services and technologies create a highly customizable program for customer care, catering to the uniqueness of our clients and the individual needs of their customers.