Improving the appeal and uniqueness of an offer is a first step for improving response and sales conversion. Direct marketing can represent a significant expense in your marketing budget, which makes choosing the most effective contact center to manage your inbound sales a critical success factor. Since every call is an opportunity to connect with your customers and drive more sales, we understand the importance of each and every call.
At Vixicom we know that direct-response marketing seeks to elicit emotion and action and that is exactly what we offer; the right resources, skill sets, technology and training ensure that you achieve outstanding results. Dominican Republic is a selling culture. VIXICOM understands the need to convert calls into orders and increase the order size. It is what we do every day!. Higher conversion at a reduced cost is the bottom line.
Our representatives are highly trained, motivated and have the capability to connect with your customers.
Why Partner with VIXICOM:
Independently owned company focused exclusively on our clients.
All owners involved in managing and running the company.
Strong focus on customer experience and maximize the value of each contact.
Results driven culture.... Constant focus on YOUR DEFINITION OF SUCCESS.
Scalable and repeatable best practices shared across projects.
Strong track record of success turning tests into roll-outs.
Tenured, satisfied clients serve as our references.
Veteran cross-function executive team and advisors with over 100 years combined industry experience.
Our solutions include:
Upsell and Cross-sell Capability
PCI Compliance
High-tech Call Center Facility
100% Quality and Monitored Recordings
Detailed Reporting
Higher Revenue per Sale
Improved Media Expense Ratio
Keypad and Speech Enabled Interactive Voice Response (IVR)
English, Spanish, French, German, Italian and Creole language support